FAQs

FAQs for Crystal and Semi-Precious Stone Wholesale

Below are some of the questions wholesale buyers often ask before placing an order. These answers are written to help crystal shops, jewelry brands, gift stores, resellers, and bulk buyers understand how we work.

Ordering and MOQ

What is your MOQ

MOQ depends on the product type. Some items can start from a smaller mixed quantity, while others require a higher quantity based on stock and production conditions.

Can I mix different products in one order

Yes. Mixed orders are available for many products, depending on stock status, packaging needs, and total order quantity.

Do you offer ready stock and custom orders

Yes. We support both ready-stock orders and custom orders. Ready-stock goods usually ship faster, while custom orders need additional production time.

Products and Quality

What kinds of products do you offer

We offer crystals and semi-precious stone products such as bracelets, loose beads, pendants, necklaces, tumbled stones, chips, rough stones, carvings, and other related items.

Are all stones exactly the same

No. Natural stone products always have variation in color, pattern, shape, and surface details. We sort carefully, but natural difference is normal.

Can you send photos or videos before shipment

Yes. For many orders, we can provide photos or video confirmation before dispatch so buyers can review the goods more clearly.

Packaging and Branding

Do you support private label or custom packaging

Yes. We support private label, relabeling, custom bags, hang tags, and other suitable packaging options based on the order.

Can you ship to my freight forwarder in China

Yes. If you work with your own freight forwarder, we can arrange shipment to the forwarder after the order is confirmed.

Shipping and Lead Time

How long does shipping take

Shipping time depends on product type, stock condition, destination, and shipping method. Ready-stock orders usually move faster than custom orders.

What shipping methods do you use

We can arrange DHL, FedEx, UPS, and other shipping methods depending on the order and destination.

Cooperation and Service

Who do you usually work with

We work with crystal shops, jewelry brands, online sellers, gift stores, wholesalers, and other resale-focused buyers from different markets.

Why do customers work with you

We focus on practical wholesale service, flexible product selection, stable follow-up, and long-term cooperation. We want the goods to be suitable for resale, not just packed and shipped quickly.