Privacy Policy
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit an inquiry, place an order, or communicate with us about crystal & stone wholesale products.
Information We Collect
We may collect the following types of information when you use our website or contact us:
- your name
- company name
- email address
- phone number
- shipping address
- billing details
- inquiry details
- order information
- communication records
We may also collect limited technical information such as browser type, device type, IP address, and website usage data to help improve site performance and user experience.
How We Use Your Information
We use your information for business purposes such as:
- responding to inquiries
- providing quotations
- confirming product details
- processing wholesale orders
- arranging packaging and shipping
- sending order updates
- improving our website and service
- maintaining internal business records
We do not sell your personal information to third parties.
Sharing of Information
We may share necessary information with service providers only when needed to complete business operations, such as:
- payment providers
- shipping companies
- freight forwarders
- website service providers
Information is shared only to the extent reasonably necessary for order handling, shipping, payment, or website operation.
Cookies and Website Data
Our website may use cookies or similar technologies to improve browsing experience, analyze traffic, and support website functionality. You can choose to disable cookies in your browser settings, although some website functions may not work properly.
Data Protection
We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Your Rights
You may contact us if you would like to:
- review the information you have provided
- request correction of inaccurate information
- request deletion of your information where appropriate
We will handle reasonable requests in accordance with applicable business and legal requirements.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements. Any updated version will be posted on this page.
Contact Us
If you have questions about this Privacy Policy, please contact us through our website contact page or by email.